Selling when the internet is down

Sales, receipts and stock all keep working. What needs the internet is the online shop, price checking against the national catalogue, and anything another branch needs to see.

This applies to the Windows till app. If you sell from a browser on a phone or tablet, a dropped line stops the sale — which is the main reason to install the till app on a computer.

If the till has not sent anything up for more than a day after the internet returned, tell us — that is a fault, not normal behaviour.